Privacy Policy

Last updated: 2025-08-25

This Privacy Policy describes how The Only One (“the App,” “we,” “our,” or “us”) collects, uses, and protects personal information from users (“you”). By downloading, registering, or using the App, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Account Information: name, nickname, email address, phone number, password.
  • Profile Information: lifestyle preferences, interests, values, relationship goals, and answers to onboarding questionnaires.
  • Usage Data: interactions with activities, matches, chats, and posted content.
  • Device Information: IP address, operating system, app version, and cookies or similar identifiers.
  • Optional Media: photos, wall posts, or other content you choose to upload.

We do not knowingly collect information from children under 18.

2. How We Use Your Information

We use your personal information to:

  • Provide and personalize the matching service.
  • Curate and recommend potential connections based on your profile.
  • Enable activities, chats, and wall interactions.
  • Improve app functionality and user experience.
  • Monitor and moderate for safety, fraud prevention, and compliance with our Terms of Service.
  • Send important notifications about updates, account changes, or policy revisions.

3. Legal Basis & Compliance

Our processing of data complies with:

  • Mexican law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).
  • International standards: GDPR principles (for EU users) and CCPA (for California users).
  • User consent: By creating an account, you consent to our use of your personal data as described.

4. Sharing of Information

We do not sell your personal data. We may share limited information with:

  • Service providers (hosting, analytics, payment processors) under confidentiality obligations.
  • Moderators/administrators for content review and safety enforcement.
  • Authorities when required by law (court orders, regulatory requests).

5. Data Storage and Security

Your information is stored securely on servers located in North America. We use encryption, firewalls, and access controls to protect your data. However, no system is 100% secure, and you acknowledge that you share information at your own risk.

6. Data Retention

We retain your personal information only as long as your account is active or as required by law. You may request deletion of your account and data at any time.

7. Your Rights

Under Mexican law and applicable international laws, you may:

  • Request access to your personal information.
  • Ask for corrections or updates.
  • Request deletion (“right to be forgotten”).
  • Revoke your consent to processing.

To exercise these rights, contact us at support@meet-only.one.

8. Third-Party Links and Content

The App may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be effective once posted in the App. Continued use means you accept the revised version.

10. Contact Us

  • Email: support@meet-only.one
  • Address: Av. P.º de la Reforma 222, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico.
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